Extended Warranty Program
Why pay for expensive Extended Warranties when you purchase merchandise?
An Extended Warranty for each product you purchase can cost you as much as
$100.00 or more. As an active AHA member, whenever you make a qualifying purchase
from the Shopping Service or from your local store, this Extended Warranty Program
will double the manufacturers original warranty up to one additional year
for warranties up to five years. All qualifying purchases must be made within the
twelve months prior to the expiration date of your membership.
HOW TO GET THE PRODUCT REPAIRED:
If the original warranty is in effect, follow the manufacturers instructions to
arrange for repair. However, if a product fails after the original warranty has expired
but while your Extended Warranty Program is in effect, simply call the toll-free number
1-800-937-4639 any time day or night. You will be provided with the name and address of
the nearest authorized service center.
WHILE THE ITEM IS BEING REPAIRED YOU MUST SEND THE FOLLOWING:
- Cancelled check or credit card receipt indicating the purchase was made during your
- The itemized store receipt indicating the date and place of purchase.
- A copy of your membership card showing your membership number and expiration date or
a letter from AHA indicating your membership start date and current status.
- Product description and serial number (if applicable) and copies of the
manufacturers warranty and warranty card.
- Your Name, address, and telephone number.
Mail to: Membership Services c/o National Electronics Warranty Corp. (N.E.W),
P.O. Box 1360, Sterling, VA 20167
Generally, N.E.W. will pay the Service Center which repaired the item directly,
provided they receive the required information in time. In certain instances, you
may have to pay for repairs and be reimbursed by N.E.W.
Terms and Conditions
Most new non-commercial retail products purchased which carry a U.S. manufacturers
written warranty of five years or less qualify for this benefit. All conditions and exclusions
of the original manufacturers warranty apply. If in-home service is included with the
manufacturers warranty, it is also provided under the Extended Warranty Program.
Exclusions from this coverage are services, travelers checks, art objects,
cash or its equivalent, tickets of any kind, negotiable instruments, bullion, rare or
precious coins, stamps, antiques and collectible items, items used for business or commercial
purposes, and all vehicles except non-motorized cycles.
The Extended Warranty Program is subject to the terms and conditions of a Master Policy. If
a statement in this description and the policy differ, the Policy will govern.