You may also want to check out
your homeowner's insurance. Some cover goods in transit. Or you may be able to
take out a rider with your current company to cover your move if you property
is very valuable.
Note that items that are packed by you are not covered
by the insurance. Since the mover had no way of controlling the packing process
if you did it, he or she is not held responsible.
In most cases, you have
nine months to file a claim against your mover. However, it is best to call immediately
upon discovering the damage or loss. The earlier you call, the easier it is to
prove your claim. The mover is legally obligated to acknowledge any claim within
30 days and to resolve it or offer a settlement within 120 days.
But a bad
move doesn't let you off the hook. You are always obligated to pay for the move,
regardless of the amount of damage. If you can, work with the moving company to
deduct the damages from the amount you owe. If this is not possible, and often
isn't because of timing and insurance inspections, pay the mover for the service
and pursue reimbursement for the damage.
companies speak their own language. You need to know how to speak the jargon to
understand what you are getting yourself into. Here are just some of the phrases
and words you will hear once you start looking for a moving company:
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